Returns and Warranty

VITALGLOW offers product support and a 30-day refund or replacement option for eligible orders.

30-Day Refund or Replacement

If an eligible VITALGLOW GPS tracker order has a product or order issue, contact support within 30 days with your order information. Depending on the issue and order record, support may review refund, replacement, or troubleshooting options.

Before Sending a Return

Please do not send a product back without contacting VITALGLOW first. Unauthorized returns may be delayed or rejected because support needs to confirm the order, issue type, return destination, and next step.

Product Support

VITALGLOW support can help with setup, tracking questions, product use, order questions, and troubleshooting. For the fastest response, include your order number, product model, email used at checkout, and a clear description of the problem.

Important Notes

Return or replacement eligibility may depend on product condition, timing, order status, destination, and the details of the issue. Amazon orders may also be handled through Amazon's own refund, replacement, and return process when purchased on Amazon.

Contact

For return, warranty, or product support questions, use the contact page and include as much order detail as possible.